It was just a balanced option for a weekend getaway in San Cristobal de las Casas with great value. The staff was incredibly helpful, particularly Andrea, who went out of her way to help me find Echinacea when I was feeling under the weather. For a quieter experience, request a room away from the street.

I had an amazing stay with a charming courtyard setting lit by cozy fire pits and exceptional breakfast options. The comfort of the room was beyond expectations!

great service but needs soundproofing

The staff were amazing, especially Manuel who provided exceptional service during dinner. The on-site restaurant was a highlight, offering an incredible dining experience. The hotel location provided stunning views of the surrounding city, enhancing our stay delightfully.

However, the noise from the corridors during late night hours could be disruptive.

Great staff and lovely massages. breakfast wasn’t very exciting.

100% recommend for a weekend escape

Beautiful hotel, friendly staff, and a lovely spa where I enjoyed a great massage. convenient location just a couple of minutes from the main square made it easy to explore everything worth seeing.

Can’t fault the property in any way.

sombra del agua is a beautiful hotel just a couple of minutes from the main plaza. the staff is incredibly friendly and helpful, especially when we had an issue with flooding in our room. we loved the spa, where we enjoyed an amazing massage. breakfast at the hotel restaurant was every day a highlight, with delicious food and friendly service.

100% recommend

Sombra del Agua captivates with its charming gardens and friendly staff. While the noise from nearby bars disrupted my sleep, the location's proximity to the heart of San Cristobal truly enhances the stay. An excellent choice for those exploring the town.

Comfortable room, but street noise made it hard to sleep at night.

Stylish Haven Close to Heart of San Cristobal

My stay was delightful! Rooms featured a modern touch, blending perfectly with traditional Chiapas style. The restaurant served delicious meals, with a variety that exceeded my expectations. Don't miss the vibrant local market nearby. Perfect for walking and exploring the city!

I was truly enchanted by the lush courtyards filled with vibrant flowers, providing a charming atmosphere. The staff was exceptionally attentive, making it easy for a senior like me to navigate the hotel and surrounding areas comfortably.

A bit noisy during late night and early morning.

The lush courtyards filled with colorful flowers created a charming atmosphere, making it easy for me to navigate comfortably throughout the hotel and surrounding areas.

Noisy corridors during late night

wonderful stay near charming attractions and vibrant plazas

I truly enjoyed my time here, as it's just a few steps to the main plaza and the beautiful café options like Yik Cafe are right around the corner, making strolls through the city so easy and delightful. The breakfast buffet was excellent with a different variety of dishes every morning, adding a special touch to start my day of city exploration.